🔐 Privacy Policy
RIDERS GLOBAL SOLUTION LTD

1. Who We Are

​

• Data Controller: RIDERS GLOBAL SOLUTION LTD

• Registered Office: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

• Company Number: 15729862

• Contact Email: privacy@ridersglobalsolution.com

As the data controller, we determine the purposes and means of processing your personal data in the context of managing collaboration contracts and operational activities.

​

2. What Personal Data We Collect

​

Depending on your interaction with us, we may collect and process the following categories of personal data:

​

2.1 Identification Data

​

• Full name

• Personal identification number (CNP)

• Date of birth

• Nationality

• Address of residence

​

2.2 Contact Information

​

• Phone number

• Email address

​

2.3 Financial and Fiscal Information

​

• Bank account details (IBAN)

• Earnings records

• Weekly activity reports

• Commission and expense deductions

• Invoices or payment notes (if applicable)

​

2.4 Operational Data

​

• Scheduled shifts and availability

• Order and delivery history

• Partner platform identifiers (e.g., Glovo, Bolt, Uber Eats)

• Geolocation data (only within the context of your delivery shifts)

• Application usage logs

​

2.5 Technical Data (if applicable)

​

• Device type and operating system

• IP address

• App error logs and diagnostic information

We do not collect sensitive data (e.g., medical records, religious beliefs, biometric data), unless explicitly required and legally justified.

​

3. How We Collect Your Data

​

We collect your data through the following channels:

• Directly from you via registration forms, contracts, and communications.

• Automatically via our platform or the applications of our delivery Partners during service.

• From Partner reports and payment statements.

• From public databases (only if legally required).

​

4. Purposes of Processing

We process your personal data for the following purposes:

• Drafting and executing the collaboration contract;

• Verifying identity and eligibility;

• Scheduling and managing delivery shifts;

• Processing weekly activity reports and calculating payments;

• Issuing commission summaries, tips, and expense adjustments;

• Internal performance evaluations and operational monitoring;

• Compliance with tax, accounting, and legal obligations;

• Resolving disputes and enforcing contractual obligations;

• Communicating with you via email, phone, or through the platform.

​

5. Legal Basis for Processing

​

We process your personal data in accordance with Article 6 of the GDPR, based on the following legal grounds:

• Art. 6(1)(b) – Processing is necessary for the performance of a contract (e.g., collaboration agreement).

• Art. 6(1)(c) – Processing is necessary for compliance with legal obligations (e.g., tax and accounting laws).

• Art. 6(1)(f) – Processing is based on our legitimate interests (e.g., platform operation, fraud prevention, data analysis).

If we ever rely on your explicit consent (e.g., for marketing or promotional purposes), you will be asked separately, and you may withdraw that consent at any time.

​

6. Who Has Access to Your Data

​

We only disclose your data to third parties under strict confidentiality and only when necessary:

​

6.1 Internal Access:

​

• Company administrative and support staff

• IT and operations team

​

6.2 External Processors and Partners:

​

• Delivery platform Partners (e.g., Glovo, Uber Eats, Bolt Food)

• Financial service providers (banks, accounting software, invoicing tools)

• Tax consultants and accountants

• Legal advisors (in case of disputes or enforcement)

​

6.3 Public Authorities:

​

• Tax authorities, if requested under applicable legislation

• Regulatory bodies or courts (if required by law or judicial process)

We do not sell or rent your data to any third party for advertising purposes.

​

7. Data Transfers Outside the EEA

​

If your data is transferred outside the European Economic Area (EEA), including to the UK, we ensure adequate protection by:

• Using standard contractual clauses approved by the European Commission;

• Partnering only with data processors that comply with GDPR standards;

• Ensuring secure data transfer protocols are in place.

​

8. Data Retention

​

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including:

• During the entire period of collaboration;

• For a minimum of 5 years after termination, in compliance with accounting and legal requirements;

• In case of legal proceedings, until the conclusion of the litigation or the lapse of the applicable prescription period.

​

9. Your Rights Under GDPR

​

You have the following rights regarding your personal data:

• Right of Access: You may request access to the personal data we hold about you.

• Right to Rectification: You may request correction of inaccurate or incomplete data.

• Right to Erasure (Right to Be Forgotten): You may request deletion of your data in certain circumstances.

• Right to Restrict Processing: You may request a restriction on how your data is used.

• Right to Data Portability: You may request that your data be transferred to another controller in a structured format.

• Right to Object: You may object to processing based on legitimate interests or direct marketing.

• Right to File a Complaint: You can file a complaint with a supervisory authority:

  • In Romania: ANSPDCP – www.dataprotection.ro

  • In the UK: ICO – www.ico.org.uk

To exercise these rights, please contact us at privacy@ridersglobalsolution.com.

​

10. Data Security Measures

​

We apply appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data:

• Encrypted communications and secure cloud storage;

• Role-based access and authorization;

• Regular data backups and server monitoring;

• Antivirus and firewall protection;

• Internal security policies and staff training.

In case of any personal data breach, we will notify you and the relevant authority, as required by law.

​

11. Use of Cookies (if applicable)

​

If our platform uses cookies or tracking tools, a separate Cookie Policy will be made available explaining:

• Types of cookies used (e.g., analytics, session, functionality)

• Purpose of each cookie

• Duration of cookie storage

• How to disable or manage cookie preferences

​

12. Changes to This Privacy Policy

​

We may update this Privacy Policy at any time to reflect changes in legal, technical, or business developments. Any updates will be published on this page, and we may notify you via email or in-app alerts.

Your continued use of the platform after such changes constitutes your acceptance of the revised Privacy Policy.

​

13. Contact Information

​

For any questions, complaints, or requests related to personal data processing, please contact us:

RIDERS GLOBAL SOLUTION LTD
📧 privacy@ridersglobalsolution.com
📍 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom